Shipping & Payment Policy

Last Updated: June 16, 2026

Thank you for choosing ON GIFTS. We are committed to delivering your orders safely and efficiently. Please review our Shipping & Payment Policy below.

1. Order Processing

• Orders are typically processed within 1–3 business days after confirmation.

• Personalized or engraved products may require additional processing time.

• Orders are processed only on business days and exclude weekends and public holidays.

2. Shipping Time

• Standard delivery within India generally takes 3–7 business days, depending on the destination.

• Delivery timelines are estimates and may vary due to factors beyond our control, including weather conditions, courier delays, or public holidays.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment is completed.

• We may offer free shipping on selected products, orders, or promotional campaigns.

4. Order Tracking

• Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).

• Customers can use the tracking information to monitor the status of their shipment.

5. Incorrect Address

• Customers are responsible for providing accurate shipping information.

• ON GIFTS shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.

6. Payment Methods

We accept secure payments through trusted payment gateways. Available payment options may include:

• Credit Cards

• Debit Cards

• UPI

• Net Banking

• Wallets

• Cash on Delivery (if available)

• Other payment methods supported at checkout

All transactions are processed securely through third-party payment providers. We do not store your complete card or banking information.

7. Failed or Declined Payments

If a payment is unsuccessful or declined, the order will not be confirmed until payment has been successfully received.

8. Delays and Force Majeure

While we strive to deliver orders within the estimated time frame, ON GIFTS shall not be held liable for delays caused by circumstances beyond our reasonable control, including natural disasters, transportation disruptions, strikes, governmental actions, or courier service interruptions.

9. Contact Us

For any shipping or payment-related questions, please contact us:

ON GIFTS
Email: support@ongifts.in
Website: www.ongifts.in

By placing an order with ON GIFTS, you acknowledge and agree to this Shipping & Payment Policy.